There is a rule here against calling out items, users, and creators so who do I contact when we have a major issue with a creator selling a misleading product?
Long story short: There is a user selling a VERY Broken theme that lost my team and I a LOT of time and money that a refund wouldn’t come close to fixing.
How do I let other potential buyers know of their MAJOR mistakes?
I’m not the only buyer who has this issue with the creator and they are very much aware of it. Unfortunately. there is little to no support from Envato beyond asking the creator for a refund.
Instead of this post I would much rather report or flag their items to envato that are misleading and buggy but don’t see an option for that.