Looking for support system

#1

I am looking for support system.

Can any one advise how to setup the support ticket system readily available.

#2

Ticksy is pretty awesome https://ticksy.com/

#3

Thank you how to setup ticksy.com

#4

I’m also looking for one. One which is easy to use for buyers, responsive, with a nice typography and where the categories are easily visible.

I was planning to use Supportte: http://aquagraphite.com/2013/04/supportte-free-bbpress-support-forum-theme/ but it seems it’s gone, is no longer available. Does anybody know where it is now?

Is anybody using for his Envato support forum one of the support forums available on codecanyon?

#6

Not sure why I’m seeing this an it seems a bit old but still : https://github.com/syamilmj/Supportte

#7

Hi,
I would suggest to use freshdesk http://freshdesk.com/
Thanks
Mohammad

#8

Hi,
You can check our theme at https://themeforest.net/item/helpdesk-wordpress-support-center-theme/17045854
Our theme have more feature for support system special is forum http://janstudio.net/helpdesk/forums/.
Strong point of forum with other system:

  • With one topic you can help more customer have same question and topic is publish so customer easy to search, you can save time for support team.
  • Less email for request support, your team save time to develop your product.
  • Our theme you only pay one time don’t have pay every month for support system as ticksy, freshdesk,…
  • Our theme support Envato API so easy to manage your customer.
    And more…
#9

@JanStudio: Your theme so cool.
All features good for Envato author :slight_smile:. Congrat!!! Good luck with more sale!!

1 Like
#10

Take a look at our support ticket plugin, we are using it for all our support tickets and revolution slider are now using it to handle their 1000s of tickets

#11

There’s great theme for that purpose.

#12

Use Envato Castle, and create your own support forum,

The 1st Keygate Solution for Envato’s Authors

  • Make your own Support forum.
  • Protect your WordPress projects against anonymous users.
  • Create your own buyers and Licenses database.
  • Increase your website’s rank
  • And A Lot more features

Check it out

#13

Old topic