It’s my first post here so please don’t be too harsh.
I have purchased BAYANNO HOSPITAL MANAGEMEN SYSTEM and it was working fine for my customer but there was an issue with exporting reports.
Export feature is based on flash and you can export to CSV, PDF, Excel - it simply does not work. I have tested it on numerous laptops with different browsers and up-to-date flash but when you click on the export icon nothing happens (all you can see is that button is working but does nothing).
It took over 2 months and about 6 support tickets trying to resolve it but they juts keep closing the tickets. They have admitted that they are trying to fix it but nothing is happening, all they they keep saying is to update flash player, which obviously does not work.
Is anyone using this system and encountered similar issue or is there workaround for it, currently customer has 100+ reports with attachments and no way of exporting them as back up.
Any 3rd party plugins that can be integrated to replace current export functionality?
Any help greatly appreciated.
Pawel @ Pixel Hustler