Looking for Envato partner that has great support

There are a bunch of great templates that the Envato partners offer but not all offer very good support. Looking for partners that respond to issues/questions.

what do you mean?
Do You need a person who can help you to customize certain templates?
Do You need a person to answer you specific question in certain matters?

if so, try asking those question here in the forums.

can you be more specific please so we all can get what you meant.