I am using a WooCommerce shop theme on WordPress, (MayaShop) and always have a lot of trouble updating via ftp if I get a shop update. Is ftp compulsory for updates to shops? I cannot use ftp via my home network on either a Mac or a PC - I have checked several ‘How to’ YouTube’ videos to make sure I am using ftp correctly.
I am considering moving to another platform other than WooCommerce if it helps. I am not a tech person but am happy to learn a new platform if it will allow me to use my online site more readily - I can upload a theme/ecommerce store but not updates (is there a reason for this?).