Hello,
I am Loopus, I create plugins on Codecanyon since several years, and I now need a Support Developer to manage the support of my Wordpress & PHP plugins, to allow me to focus on the development of new projects.
The Mission :
- Answer to the comments
- Answer to the support requests by email
- Help customers in the use of plugins by effectively answering their questions
- Resolve conflicts with other WP plugins / themes
Job Details :
- Freelance work
- 3 hours per day
- Monday to Friday
- Around 10 tickets per day
- Payment through Paypal / Skrill / Payoneer / SWIFT via CodeCanyon withdrawal system (15th of each month)
Requirements :
- Good Wordpress, HTML, JS, jQuery, CSS and PHP knowledge
- Good written English skills
- Be able to use Firebug / browser inspector to debug
- Always be polite, patient and friendly with customers
- Be responsive (quick and useful responses to support requests)
If you are interested, please contact me from my profile page indicating your experiences, your salary expectations and your geographical area.
Thanks !