I have been locked out of my account right after I made a purchase from your site. The money has been deducted from my visa card, and i have no access to the item I purchased.
I have opened a ticket with no clear answer but just we regrettably will not be re-enabling your account…
What is this funny attitude?! You cannot charge the customer and lock him out with no delivery!!! I am waiting for a quick refund or bear the legal actions soon.
Locking out of the account while the purchased item not delivered and Visa cart information still in
If you were locked out immediately after making a purchase, then it was automatically refunded. It will just take some time to propagate back to your bank account. If you don’t see it after a week or so, contact your bank or follow up with your ticket – nobody on these forums can help.
Thank you for the reply. They d better resolve it or bear the consequences. Never experienced such improfessional act from a well-known site before