Locked out

Hi,

I have been locked out of my account without any reason or anything. I purchased an add-on for my existing software and it locked me out. Now I am stuck as my main developer support account is also linked with envato and I am unable to login there as well.

I have opened tickets but there is no response from envato. This is really worrying me. Can anyone here help me with this?

No, Envato support is slow but you will need to solve the problem with them.