Locked out of Envato-- not sure why

tips-and-tricks

#1

Hi guys, I’ve tried connecting to my Envato account-- kerwinray and kerwinsentillas, both-- but I seem to have been unlocked. I tried paying but after clicking on the payment button, I got kicked out and had this “Sorry, but your account has been locked out. Contact team for Help.” and I’m not sure if I’ve already been charged. Help!


#2

Hello! Have you contacted our Help Team yet? They’re happy to help with any account questions :smiley: Thanks!