Locked out of account!

I’ve been locked out since yesterday for no apparent reason.
I filled the form and entered the verification number provided on my email but nothing yet…

Best to send in a support ticket.

Thank you dtbaker

It says up to 7 days to respond… :frowning:

Yes with 6 million members sometimes things can take time. Sometimes it goes quicker :slight_smile:

Are you from one of the countries that is being blocked due to the move to the US?

Tweet them @envato_help with your ticket ID to speed things up, it’s pretty much guaranteed

Thanks :slight_smile: I will try that

It may not be effective right now as many staffs have gone on holiday, you know; it’s christmas time.