Locked out of account, support mentioned ask forums

I tried to buy FUNDRIZE theme and when I hit the button to buy the theme it took me to a page that said my account is locked.
ugh. I love the fact that you have tight security. That’s really nice.
I think it happened because I was on a VPN and forgot to shut it down before I made the purchase.


This is your theme Fundrize | Responsive Donation & Charity WordPress Theme

My opinion is turn of your vpn before purchase hope will works well.



Sorry to hear you’re having troubles with your account. Please open a Help Ticket or see this detailed thread on what may be happening.


I try to sign in to envato. My account is still locked.

My VPN is off

Follow that link what are provided @charlie4282

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