Locked Account

Envato Customers Purchases and Subscriptions
1

i bought a crypto game with codecanyon.I paid $250. i was going to buy a $60 plugin and download the codes. But when I tried to pay the $60, my account was locked. I created a request, but I heard that some accounts were not opened. I paid $250. My account needs to be opened urgently. Please help.

PLEASE HELP

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2

Hello!

Sorry to hear you’re having troubles with your account. Please Get in touch with Envato Market Support ASAP via this link

In the ‘Tell us more’ dropdown select:
‘My account is locked’

Also you should check this help articles:

Thanks