Liscence is Not getting verified. How to contact envato team?


#1

I have purchased a theme known as envato. Liscence is not getting verified. Please revert back. I will leave my email Id and Phone Number…


#2

Hi,

Thanks for asking your question at Envato forum.

How to contact any Item Author

If they ask about purchase key then collect from Here

Still have any question open a Envato help ticket from Here

Thanks


#3

Thanks for sharing details. I already have a liscence , Existing liscence is not verifying…


#4

You can contact with item author or Envato help center they will help you to solved your issue.
One license for only one domain if you want to for second domain then existing license will not working.


#5

only for one domain… it’s not working


#6

Open Envato Help Ticket

They will help you to solved your issue.


#7

ok thanks… sent request waiting for reply…


#8

as far I know you need theme Author support to fix the license registration. Out of interest may I know what error are you getting when trying to activate/register.


#9

Provided liscence says License has not been verify. This is the error I was getting…


#10

please contact theme Author and let them know. Also you can check documentation (will be better if they have online documentation) hope you will get help how to register theme. Thanks