Lifetime subscription Gone - Customer for years

It seems I cannot login through my account - it is asking me to login with Google when I do it does not recognize me as a lifetime unlimited customer anymore for Elements. Please help.

Hi getpat,

Please open a Support Ticket via Envato Elements Help and Support. They will be happy to help. Thanks!

Thank you for the reply - this is what it said when I clicked the link sent.


The page you were looking for doesn’t exist

You may have mistyped the address or the page may have moved

Take me back to the home page


@KingDog The links are broken on the support website. You should inform the tech team to get it fixed.