Licensing problem

Hello friends,
I’ve purchased phlox pro and after the latest update it’s asking for activation.
I;m trying to activate witw my Item Purchase Code but I get the message that its already activated on another site.
I think I messed up by deleting the old theme folder without deactivating first.
Any ideas of how could i solve this problem??
Will tis activation activate WP Bakery bage builder whitch came with the theme or do i need to do something else too??

Thanks in advance

Chat to the author who will be able to advise https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author

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About WP Bakery activation - that will not activate the WP Bakery plugin. Some more info:

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Thanks for the tip. I’ve contected the author an got the help i needed!