I bought some music in September 2020 and now have no idea where the license is for it.
I cant find any evidence of buying it on my account, but I have multiple versions of the same track(shortened versions that came with the regular one), there is no watermark on the audio, and I found a transaction for the music on my credit card.
I actually also just found the music itself on the envato elements site “ambient Upbeat Corporate Intro Background”, and yet, there is no way for me to download it again, or get the license.
My best guess is I bought it without creating an account before the subscription service started. HELP
I have a similar problem. I purchased two licenses for Revolution Slider in 2019 and also registered it on two websites. I am a web designer and have more than 50 websites online. Unfortunately, I neglected to make a note of the websites on which I registered these two licenses. How can I find out which website I registered the licenses on?
Thanks for yout help
Hi @appareas ,
Thanks for using Slider Revolution. Kindly import your licenses into our new dashboard portal following the instructions here How To Import CodeCanyon Licenses Into Your Dashboard - Slider Revolution . Once you’ve done that, it will allow you to manage your licenses more easily. If you need further assistance, you can contact us using this contact form themepunch's profile on CodeCanyon and we’ll attend to you asap!
Thanks!
KC
ThemePunch
1 Like