License use limit reached, please contact support!

hi

I try to install the plugin I purchase from envato but there is some errors while connection to the db. So I try more than once after changing details of the db but the plugin gives me this message : License use limit reached, please contact support!"

I don’t know what to do now ?

how to reset this license or fix this error. also I don’t know how to start a claim on this issue here.

here is the full link fort the product :

please guide me.

regards

Hi @felipeaviao,

Please contact the author of your purchased plugin, the plugin author will assist you.

How to contact an author to get support or for any technical query:

Thanks