License on my themes

Envato Customers Web and Code
1

I have this theme within my subscription but when i download ithas no key and i am unable toimport the demo as a result of this please advise

BeTop – Coaching & Speaker WordPress Theme

this was the theme in question

please advise how i can add the code

2

It’s may a restriction of the download version if this is behind purchase validation

Most themes come with this regardless of it being from themeforest or elements but not all

You could try finding the author on themeforest and reaching out to them