Hi. I have bought Blogdesigner Pro, but when I try to validate my license, I get the error “license key already in use” ?
Perhaps I have made a mistake somewhere, but is it possible to disconnect the used license key, so I can connect it to my present site ?
Site : Humanrevolutions.dk
registered username with codecanyon : Edsbjerg
Item Purchase Code: fc6837fd-6818-491e-aabd-XXX ( left out for security reasons )
Any help would be appreciated
Hi @Edsbjerg,
To use purchase code again which already used for any website (mean license already registered) you have to unregister/deactivate the license from the old domain/website. you can not use the same purchase code for more than 1 website.
If you don’t have access of old website wp-admin where the theme registered/activated then you have to contact theme author and request them to unregister/deactivate the theme license from the old domain/website.
contact the Author of your purchased Item and let them know How to Contact your purchased theme Author, the author will be happy to assist you within their scope.
Thanks