License"activate" code wont work

I have deleted my site to try Phlox but did not like it. Now i have reinstaled Flatsome but licence key is “already” used when i try activate. Anyone have a way to fix this??


To use purchase code again which already used you have to unregister/deactivate the theme license first. you can not use the same purchase code (license) without unregister/deactivate the first one.

contact the theme Author and let them know How to Contact your purchased theme Author, the theme author will be happy to assist you within their scope.


Hello, I have 2 licenses for 2 different wordpress and I bought the theme 2 times, neither of them I can register, this is the message that appears please help, I can’t use it and it’s urgent for both domains

No purchase code provided.

I have followed the contact instructions for author and I do not see contacting anyone or a forum, I need urgent help, I bought 2 licenses and I cannot register any, I would like to contact by other means, email or another Please I need a solution, envato says it’s not their problem and I bought from them, so who can help me?

You can ask your question write here as a comments with that item author @UX-themes hope they will help