Licence not working

Hi there,
i bought the Ark Wordpress theme with the “licence” but its called purchase code i try to activate the theme/account:

I always get the message:

We wasnt able to reach Envato or your purchase code is not valid, please try again later


Can u help me here?

Did you buy it from themeforest or envato elements?

Hi, its from


sounds like a temporary issue but if it continues not to work then contact the author