contact with your purchase item author @tagDiv hope they will helped!
No need to avoid loading the theme resources to solve a problem. If there are problems with the theme on the website I suggest sending us an email at email@example.com and providing details about them. Also please provide admin login for the website so we can take a closer look. The theme should work fine with woocommerce, it is a compatible plugin for which we also provide extra features. Let us know.
Regards, Simion C.