Last Day of Support?

Envato Authors Author Hangout
1

Hi,

I am confused about this statement in ThemeForest

Your current global support setting is set to supported . The last day of support for this item is 26/01/2020

What does it mean?
I appreciate the clarification.

Thanks

2

Hi,

that date mean you will getting support for your purchase item that you have purchase from Envato Market.
hope you get it now

Thanks!

3

I understand that as a buyer but I am an author.

4

may be your item buyer purchase 6 month extra support total 12 month support like this Screenshot by Lightshot from today.

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5

Hi @codex

This mean the last support for already purchased Item date of your Item is 26/01/2020. I can guess one customer purchased your any Item with extend support and purchased date is around 27/01/2019. Hope you clear.

Thanks

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6

Perfect! That might be the answer. Thanks!

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