Hi there, not sure if I am in the right forum. I paid for an Envato resource to install the Kreatura Slider and I guess it is installed, but in my plugin section I still see the old Layerslider plugin and which is showing as needing an update. Can I delete this? Where is the Kreatura Slider?
Please check the plugin documentation hopefully you will get necessary support.
Otherwise the best way to get the support is Contact your purchased plugin Author. How to Contact Author and let them know. plugin Author will be very happy to assist you.