Hello, I have submitted 2 tickets to Seventh Queen, I have sent a message to Envato, however, no response. I bought a second kleo theme trying to stay in compliance but the purchase code does not work. Says error invalid. I have asked for a refund. I will dispute the charges and get my money back. This is so unnecessary and for the one I have that does work, it would be a lot better if there was a link that one could use to deactivate a key (like SR allows you to use) so that if something happens to the site and you are unable to disconnect it, you can still use it without having to wait on the support who does not respond. I love this KLEO Theme, but I am not a happy customer. I have been using ThemeForest and Envato for YEARS and have NEVER had this issue with any purchase till now. This is ridiculous!