I have effectively lost my business due to COVID-19, the only way I can stay afloat is to cut expenses. You just took almost $300 in one hit and I can not afford it. Please let me cancel my membership. I know one year memberships are about tricking people into renewing with hard cancellation policies but this is not the time to force your paying members into this kind of thing. I have been a paid member for two years and an Envato customer for six. Please!
You should submit a request via Envato Help
There’s no way to contact anyone. I cancelled the subscription immediately and it says they do not offer refunds and that it will remain active until March 26, 2021.
If you have not downloaded anything since it renewed then they should be able to help Envato Elements Help and Support