Just bought two different video files and 504 error - Wont download files

I bought a video file to use for a project. After purchasing it and I click on download I get 504 errors repeatedly. If I try and download the PDF it works fine, but with the actual main files I need I get a 504 error. I purchased a second video just to see if it was an isolated issued.

It’s not im getting the same error over and over again regrdless of what video i purchase. Whats going on here?

Hi

Please try to download your purchased item (Videos) from your Dashboard Download tab. Go to Downloads and download from there (Assuming you are loggedin in envato market).

Thanks