Just blocked my account with no support!

I just want asking if you are not accepted Turkish bank Visa card and in turkey not support PayPal!! So how I can buy the website theme???


You can purchase it from Credit Card or you can use Payoneer signup Payoneer and buy easily anything from envato market.


1 Like

Yah but my account it’s locked! How I can buy with Payoneer!??? sometimes the Customer service it’s a robot

Open a help ticket from this link they will help you out from your issue.

No worry keep patience until their reply.

Racial and unprofessional behavior of the customer service… i’m really wondering because they blocked my account without any reason all what I did try to buy website theme with visa card (after i move to turkey!!)

That all what they can say! This how customers service reply

Aicah (Market)

Jan 15, 2022, 12:47 GMT+11


I am sorry but you are no longer allowed to purchase items from Envato. We have disabled all your accounts. Thank you for your time.

Sincerely yours,

Customer Success