Journal Installation Error

I have updated the journal theme in my opencart. But as i have enabled it in the modules. It is showing the error in the frontend . Now I am not able to access the front page nor the admin panel there is nothing I can do. When I tried getting support from journal them they say your support has expired and they are costing 33$ for 6 month support earlier it was only 23$ yesterday. Are these theme developers delibretly inducing error our purchasers to renew the support. This is totally faul business.