ive brought unlimited downloads now you wan to charge me?

hello i have just signed upto unlimted downloads and payment was taken moments ago. I then tried to download a aftereffects file, but the site still wants to charge me even though i opted for unlimted downloads.
please can someone help me sort out this problem as i have a deadline to manage

Unlimited downloads is for www.elements.envato.com NOT videohive or the main marketplaces

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hi Envato when i signed up there was icons explaining that aftereffects files where included

if i cancel may i receive a full refund?

AE files on elements: https://elements.envato.com/video-templates/compatible-with-after-effects

If you don’t download anyhting then you may be abe to get a refund (but it may take a few days).

Envato Elements (the subscription service), and Envato Marketplace (individually sold items) are two separate things.