I've been ripped off by envato.

tips-and-tricks

#1

I purchased WP Pro Banner Creator and it did not give me ANYTHING. I downloaded as zip and it will not plug into my WP Symposium PRO admin.Do NOT purchase this plugin.


#2

Sorry to hear you’re having problems. Envato is just the marketplace, the individual or company who creates and sells the plug-in that you purchased is a member of that marketplace.

Your first port of call should be to get in touch with the user (tunafish) and ask for some support. They have a big link to their support service on their user page. If this doesn’t work and there’s genuinely a problem with the plug-in, tunafish will probably offer to refund you what you paid, or if they don’t offer, you can also request a refund from Envato support.

But definitely not a rip-off as such - more likely some technical teething troubles.

I hope you manage to solve it.