Items returning

Envato should please resolve my account issues completely, why would you unlock my account and didn’t return the items I repay for to my download page?

Now the code author been waiting for envato to update that the payment has been repaid so they can continue with installation, now envato is on that for 5days now, why such delay?

Is payment hard to confirm? And if you don’t confirm it at first place, why was my account got unlocked?

Is this intentionally doing?

Ticket iD: 3184131

You need to wait for the response from the support team ( they are not here ) therefor noone here can help you but bear in my mind, it may take 4-6 working days as the support is pretty slow/busy.

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