Item will not download

Trying to download a product but getting a “network error”. I’ve tried both at work and home on several systems and get the same error. I’ve never run into this with any products here. Any ideas?

hi we are talking about "uploading " or “downloading” pls? is the problem about downloading the file properly or is it about opening it? if this Is about downloading, pls try tp change browser, we never know sometimes there are issues … u can still try to empty the cache also , this may not hurt … in case u really have so much of a persisting problem , I recommend that u try to contact the help center and they may help u trying to ask technicians what is going on …

The file gets to 100megs, stops downloading, and says “network error”. I’ve tried on several systems and browsers. Not sure what it could be.