Item was under review then it was gone without any notice

I posted my first item on graphic river, it was an instagram story template. After like 6-7 days my product was removed from the review and no email was sent to me regarding the reason of it being removed. Please help me understand why no notice was issued?

Check the spam folder.

1 Like

Hi @AMAL28,

If you didn’t receive the Item review notification email (you should to check spam/junk as well), then check your email settings (Settings => Email Settings) in Envato market Dashboard Settings, is there a check mark for Item review notifications.

Sometimes email can go in spam, so need to check inbox, spam, junk as well.

Thanks

1 Like

@DesignSomething and @mgscoder well done guys all is said , super assist :slight_smile: