@htmgarcia @SMARTPlugins @kayapati
Hi All,
We’re currently in the process of reviewing the business rules which allows buyers to rate an item after support has expired.
We definitely want to minimise the opportunity for unfair ratings but need to consider all the impacts (on buyers and authors) and options available. It’s not my call alone to make so I’ll talk it over with the team and come back to you next week with an answer (or at least next steps).
In the meantime, if you have any specific examples and are able to prove it (screen shots, emails, etc) then please raise a help ticket for them to be removed (including all the evidence). Asides from it resolving your immediate problem it will also help me build a stronger case for doing something about it (by giving us a better idea of the size of the issue).
Will keep you posted.