@scottwills @collis @natman @andrewfreeman Guys, can you please check this post: Supported item price vs Unsupported item price and answer here why you changed the pricing that way? Now an unsupported item has a higher value than a supported item. over to that why you made 6 month support (which is included for free as a good will gesture on purchase to buyers) paid as well? Why you couldn’t simply keep that NO COST for 6 month support that’s free with item and additional support is paid.
You current system is different in frontend for authors/viewes/buyers and different from backend. You don’t follow “what it shows, it is in real”.