My most recently approved item upload has a muted preview, like there’s no audio in the file - anyone else experienced this?
I’ve sent a help request, but just curious…
Thanks!
Maybe John Cage reviewed it…
JK, no idea. Hope they’ll resolve this issue soon.
1 Like
LOL…
Yeah really weird, and annoying, think of the 1 million people who were going to buy it today only to find they can’t preview it, I could have become an elite author over night 
Weird!
Downloaded the preview. Still muted, but file properties says Bitrate: 192kbs
Did you upload by mistake a 192kbs preview file instead of 320kbs?
Yes, just did the test, yes, this 192 think is strange…
All fixed now, just re-uploaded…
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Great, let the sales begin! 
Nice tune btw! Congrats!
Hey, the same here, only that is not muted, but you can not see the versions at all . So You just reuploaded the preview and then fine?
https://audiojungle.net/item/happy-indie-pop/21527884
Thanks,
Team HoneyLoud
I have sound but no wave image. Is it a bug, Envato?
But how I see everybody on the main page (newest items) has the same problem 
yes, the same