Item is Queued for Review from 10 days

I have uploaded an android app 10 days ago but it is in queued from past 10 days and I have checked the Envato item review status it shows average 2 days for review but my item still review 10 days and I have sent a request to customer support 3 days ago but I didn’t got any reply

Hi, as per mgscoder reply to my topic, he informed that sometimes it may take 10-15 days. He suggested me to wait more as my item just passed 5 days.