Item Hard Rejected the first time and so automatically hard rejected for all the submissions next to the first!


#1

Hi guys, I got a Hard Reject for this item: http://themes.framework-y.com/structura/
I fixed a problem and re-submitted it again and I got a Hard Reject again in less than 30 minutes with a message like this:


Thank you for your submission. We have completed our review of “Structura - One Page Multipurpose Theme” and unfortunately we found it isn’t at the quality standard required to move forward, and you won’t be able to re-submit this item again.

This really seem an automatic reject. I think the system detect that the item is the same (same name, url etc) and automatically reject it. But this is absolutely unacceptable ! The item have high quality design standards and can not be blocked only for a small issue on first submission!

Can someone of Envato confirm me that after the first Hard Reject there is an automatic Hard reject?

Thank you!


#2

My advice is to contact the support and ask them for explanation about the reject they are nice guys and will help you :slight_smile:


#3

I face the same problem too.