I mistakenly bought an another product from same seller. Now i raise a exchage request because both product are from same seller and price are also same. Then support team suggest me to raise a refund request.
Now in refund form there is no option to select Has the item been downloaded?
But item is not download and this is showing on my account>> download
But in refund request its that item has been downloaded and behalf of this auther refuse my request.
Kindly suggest me right way.
Raise a dispute or reply to mail which i got from support team.