Item bought twice by mistake

Envato Customers Purchases and Subscriptions
1

Hi, I’m trying to contact Envato but it seems that it is impossible. I bought an item twice by mistake. Any ways to get a refund?

2

Hi @dbpromedia,

As long as you don’t download both, you should be able to get a refund for the extra one.

You can get all the details on refunds here.

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