It appears that I have sales for an item but I cannot find the amount

Hello all
It appears that I have sales for an item, but I cannot find the amount as shown in the attached image
I don’t know the explanation for that
Screenshot 2024-04-19 220433

You made 56.24$ from a sale that is probably some other amount, it shows 49$ as price now because probably you have changed the price later.

If it’s not this case, there’s probably system bug, you can contact Envato support.

Hi There,

It’s not a bug, that’s a “Sale Reversal”, you had a sale and after a few minutes you received a “Sale Reversal”, you can see that via your statement page. It happens with every new item :slight_smile:

Now, if you do a Google search based on your item name, you’ll be surprised to find your item offered for free! Welcome to the digital world.

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