Every time I try and upload the Wordpress theme I bought from ThemeForest onto my Wordpress.com account it comes back with a message that reads “Upload failed, Please Try Again.”
I have watched YouTube videos for assistance, but nothing I try works.
Plus, in most of the videos I watched the person was able to locate the file “Total.zip” from the downloaded Enfold file.
I have tried to upload just the file that reads “Enfold,” and does not include the extraneous files that download with it, but again it doesn’t work.
I tried to get my money back since I can’t the theme to upload, but they declined by request so PLEASE give me all the insight you can!
Lastly, I feel like I read somewhere (after the theme purchase of course) that ThemeForest themes are not compatible with Wordpress.com. Is this true? If so, how do I go about using this theme?