I have purchased an annual subscription of Envato Elements, mainly for WordPress themes. To my dismay most of the themes there are have issues. The descriptions given there are incomplete. For example, many themes don’t have demo content, some have missing PHP files, some others have css file issues. I have written multiple mails to Envato people, no one cares to respond. What is the point of paying an annual fee of more than 15,000 and still not able to use the products?