Sorry, I’m still feeling frustrated and upset with this situation.
It’s happened two years ago, and it’s happened again.
Two days ago I got this message when I tried to log in my two accounts (Adoberashad and Flyersking)
“Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.”
What is the guilt I did to be punished?
Here is my story, after reading you guys judge.
Two years ago, I had two accounts. one of my friends creates his own account. he didn’t have Payoneer account that time, so he asked me for a favor, he wants to link his Envato account with my Payoneer card until he creates his own account. I said why not, no problem.
His Envato account name was (YoussefGFX).
After a period of time, his account got banned (because of copyright stuff). the next day my two account’s has been banned also. I emailed the support team, they told me that my account linked with (YoussefGFX). so they made me pay the other’s fault.
I said to myself (I deserve that, I shouldn’t link his account with my Payoneer card) and from that day we don’t speak with each other.
So, I created two new accounts which are (Adoberashad and Flyersking) and worked hard to build my portfolio, I had quit my job to focus on my working here. loved the work here.
Now, after two years Envato locked out my accounts again. I was shocked and asked myself what is the mistake I did this time? So I emailed them and they forward the same stupid message again.
“You have been previously disabled for copyright under account YoussefGFX. This ban applies across all your accounts.”
I said what the hell is that, what? what? who?.
This happened two years ago, and there is no longer account names YossoufGFX
I have emailed them again to clarify this Injustice decision but no response.
This makes no sense, is this the way you treat us Envato?
So please, any help? I want my accounts back again.