Invalid token: Failed to connect to api.envato.com port 443

Envato Customers Web Design and Development
#1

Hi, when I submit the newly made Envato token for Avada registration, I get an error:

Invalid token, the server responded with code http_request_failed.cURL error 7: Failed to connect to api.envato.com port 443: Connection refused

I surged forums, but can’t find what caused this error, or better, how to solve it.
I have used Avada for a dozen times, never had one issue.

Who knows the answer?

Thanks!
Oeroes

#2

Hi,

You can create your api key from here

Follow these steps to fetch your API Key:

  1. Go to https://build.envato.com/create-token/.
  2. Choose a token name.
  3. In the permissions list below, make sure to check ‘View and search Envato sites’ and ‘View your Envato Account username’. = user name case sensitive! your user name must be like this oeroes
  4. Then, click Create Token .

Thanks!

#3

Sounds like a possible firewall issue. Can you ask your web host to check and see if there’s something on their side causing the error?

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#4

Thanks for the answers. I also checked with the hosting party and I think they whitelisted something.
In either way, I resubmitterd the token and now it worked.

2 Likes