A quick update to let you know we’ve made some changes to how you can manage refund requests.
We’ve moved all of your refund requests into a new Refunds tab and added a notifications panel to the Author Dashboard which will tell you how many open, and new refund requests you have at any time, as well as any new refund comments from your customers.
The Refund tab allows you to view all of the refund requests that you’ve received, including those that have been closed - something that many of you have told us is important. This also keeps the Dashboard focussed on notifying you of what you need to do rather than being the place where you take action.
We hope you find the changes helpful and please be sure to reach out if you have any questions!