I purchased a theme from envacto which was suppose to be ‘1 click installation’ for my magento 2.2.4
After purchasing I couldn’t find a guide inside the package which could explain how can I install the theme in 1 click. Searching on google I couldn’t find any help.
The other way round was suppose to be - uploading app and pub into route directory and then executing below commands:
php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy -f
php bin/magento cache:flush
And this should have added the theme in my magento backend, but nothing happened. The command executed without any errors.
I contacted my host provider and they checked everything and said that they no idea why it did not appear in magento backend.
Can someone help? Should I ask for refund?