I need some help. I submitted a logo animation After Effects template four days ago, which was in review. Today, I noticed it was removed from review without any notification. Could you please clarify if it’s rejected or if there’s any issue?
There are three possible scenarios:
- Your item is Approved → It appears in your portfolio
- Your item is Soft Rejected → It appears in the Hidden Items Tab
- Your item is Hard Rejected → The item disappears from queue
In order to receive an e-mail with the results you must enable the Item Review Notification enabled. You check if this feature is enabled by going into Settings → Email Settings. If it’s not enabled, please thick the box. You’ll receive e-mails for future submissions.