Incorrect Subscription

So I’m currently in a packaging class, and we need mock ups! I heard about envato through a collegue. I liked some of envatos packaging mockups but I only wanted one! So I was thinking, “Okay, let me just get a monthly subscription, I wonder if they have a cheaper way for students” Because I’m in college and broke! They had a much cheaper option for 11$ a month! Of course I choose this option, and proceed to put in my account info! I check my bank account and Im charge 138??? I go into account details with my subscription and it’s placed me on a yearly subscription! No! I wanted a monthly subscription for students! Please give me help on how I can get a refund because I’m a broke college student and I don’t know how I mixed up!


For Students monthly charge around $11 will be if and only if you susbscribe for annual subscription. For monthly susbscription it is around double.
Please contact Elements Support. Elements Support Team will be happy to help.


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If you only need one mockup, why not just buy one? You can find lots for as little as $4.

Yeah, when you go to the payment page it asks you if you want to pay yearly or monthly:



Damn, I can’t read… do you think I’ll be able to get a refund

because, it was a specific mockup that I found on the site that was precise

No worries, it seems to be a common mistake. Just open a Help ticket and they should be able to help you out. :slight_smile:

If you look up the name of the mockup on GraphicRiver, you might be able to find it.